Trustpilot is a review-driven online community, helping promote transparency and trust between companies and customers by collecting reviews of products and services.
We help businesses proactively gather reviews from their customers to discover what their customers think and feel, in every aspect from the quality of what they have purchased, through to delivery and customer service. This helps businesses make informed decisions on how to maintain their online reputation, further build their customer base, or address any problems customers may have identified in the purchasing process.
But it’s not just businesses who benefit – customers do too. The customer voice is king, and online reviews are the new word-of-mouth recommendations. Unfiltered, honest reviews help other customers make smarter purchasing decisions online.
Building trust is our passion, and we’re proud to be Europe’s largest and fastest-growing review platform.